We’re here to help.
At Golden Proportions Marketing, we stand ready to help dental offices navigate the uncertainty surrounding the rapidly evolving coronavirus situation. Please bookmark this page for COVID-19 resources and refer to this page for the latest updates and advice as this situation continues to develop.
COVID-19 Marketing Resources for Dental Offices
How to Get Great Dental Patient Referrals During Not-So-Great Times
Transform Your Dental Office Into a More Positive Patient Experience
Creating a Positive Experience for Dental Patients (Even During a Pandemic)
Will Your Dental Marketing Be “All Right” After Covid-19?
Dental Websites for a Post-COVID World
Economic Recovery for Dental Practices after COVID-19
How Neuroscience Can Help Dentists Lead Their Teams Through COVID-19
How Marketing Can Overcome the New Dental Patient Objections After COVID-19
Three Sources for Social Media Ideas to Help Your Dental Office Through Covid-19
Teledentistry: It’s Not Just for COVID-19
CARES Act Will Offer Many Benefits for Dental Practices
Two Delta Dental Companies Offer COVID-19 Assistance to Dentists
How Dentists Can Be Helpers During COVID-19
Update Your Dental Office’s Google My Business Page During COVID-19
What is Considered “Emergency” Dental Care During COVID-19?
Social Post Ideas: Coronavirus Communication with Your Dental Patients
Templates and Scripts
Don’t have time to write communications to your patients? No worries, we have you covered! Use the templates below to keep everyone updated.
Office Reopening Scripts
Use these scripted messages in emails, text messages, website pop ups and more to let your patients know you are reopening for business.
Letter to Patients: Precautions
Use this template as a guide for communicating to your patients what precautions you are taking to make their visit to your office safe.
Letter to Patients: Emergencies Only
Use this Word template to inform your patients that you will only be accepting emergency appointments in accordance with the ADA’s recommendation to postpone elective procedures.
Letter to Patients: What is an Emergency?
Use this Word template to help your patients understand what a dental emergency is and when they should call you for an appointment.
Letter to Patients: Closing Office
Use this Word template to inform your patients that you will be closing your office.
Voicemail Scripts
Use these voicemail scripts to let your patients know your temporary changes to your office’s scheduling procedures.
Website Popups
Use these templates to add a popup to your website notifying patients about your current COVID-19 policy.
Answering COVID-19 FAQs from Patients
Scripts for answering some of the toughest questions you will face.
Content Ideas
Feel free to borrow these ideas for social and blog posts to keep your patients engaged.
Social Post Ideas
Use these sample Facebook posts to communicate with your patients through social media.
ADA’s MouthHealthy site for preventive care social post ideas
Healthwise library of COVID-19 content
Supplemental dental health recommendations to share with your patients from Authority Dental
Sample Video for Patients
Check out this video from one of our clients. It’s a great idea for reassuring patients that your office is a safe place to visit.
Sample Radio Spot
Listen to how Waters Dental Group tastefully changed their radio message in response to COVID-19.
Leadership
The Time for Leadership
Dr. Paul Homoly, CSP, teaches how “adaptive capacity” can make us stronger as we pass through times of crisis like COVID-19.
Leading with the Brain in Mind: Guiding Your Team Through the Uncertainty of a Global Pandemic
Dave Striegel, Ph.D. explains how neuroscience can provide important leadership skills for dentists.
Crisis Leadership Self-Assessment
Take this quiz from the Center for Creative Leadership to see if you’re fully prepared to lead your dental team through COVID-19.
PPE Suppliers
Business and HR Issues
Cash Flow Projection Worksheet
Use this worksheet from The Willeford Group to plan your cash flow over the next three months.
What is Considered “Emergency” Dental Care During COVID-19?
Uncertain about what is considered emergency dental care during the COVID-19 crisis? Follow these guidelines to help decide which procedures to postpone.
ADA Guidelines for Emergency, Urgent, and Routine Care
Professional Liability FAQs
Medpro answers some of the most commonly asked questions regarding COVID-19 liability issues.
Template Letter to Employees Regarding Wage Supplements
Use this Word template to inform your staff about their options for wage supplements.
SBA Disaster Loan Application Guide
This guide will walk you through what’s involved and required when applying.
ADA Webinar Replay on SBA Loans
A panel of experts explains the EIDL and PPP Loans.
Office Equipment Shutdown Checklist
Reference this equipment shut-down checklist from our friends at Benco Dental if you are temporarily closing your office.
59 Mental Health Resource for Health Care Providers
These online resources can help individuals stay mentally healthy, no matter the circumstances.
The Ultimate Roadmap to the OTHER SIDE of the COVID-19 Crisis
A free checklist from ACT Dental to rebound from COVID-19.
COVID-19 News and Reference
ADA
ADA Recommendation on Postponement of Elective Dental Care
COVID-19 Interim Billing and Coding Guidance
Financial Assistance from Third Party Payers
State Mandates and Recommendations
Interim Mask and Faceshield Guidance
Return to Work Interim Guidance Toolkit
ADHA
Interim Guidance on Returning to Work
Patient Screening Questionnaire
CDC
COVID-19 Situation Summary Page
Information for Healthcare Professionals
Flowchart to Identify and Assess 2019 Novel Coronavirus
List of Countries with Level 3 Travel Health Notice
EPA
Disinfectants for Use Against SARS-CoV-2
OSHA
Guidance on Preparing Workplaces for COVID-19
Supplemental Guidance for Dentistry Workers and Employers
WHO